8.30 AM
The first thing on my agenda is to go through any new emails. I read the updates from the national HR networks and make notes to discuss later in our team meetings.
9.00 AM
I get into the emails allocated to me from our team mailbox. This is where we get cases and enquiries for our analysis and response. I action any simple policy or legislation related enquiries. Then I plan my daily tasks in order of priority of more complex and timely casework. These could be enquiries about flexible work arrangements, leave, reviews, and performance management.
10.00 AM
My team has our Monday morning meeting to discuss the week that was and discuss any important information and priorities for the week.
10.15 AM
I have been allocated a new task that requires a review of staff working patterns across numerous groups and divisions in the agency. I open my trusty spreadsheets and work on this throughout the day between meetings.
11.30 AM
I have my first conference of the day for an ongoing injury management case. The manager and I discuss different strategies to support their staff member at work during their recovery. We review the role requirements of the staff member’s job to make sure they can work within their adjustments. I make sure there is time for the manager to ask any questions or seek more support before we finish our conference. Afterwards, I draft a detailed email to send to the manager about what we discussed. This is a good way to keep records about our meetings.
1.00 PM
As we’re in lockdown, on my lunch break I usually do some house chores, train my puppy or get some sun. This recharges me for the rest of the day.
1.30 PM
After returning from lunch, I see that there are 4 new enquiries in my inbox. I begin reviewing relevant policies and legislation to give the most appropriate advice to our stakeholders. One of them becomes more complex than originally anticipated and I make contact with the team leader to discuss it further.
2.15 PM
Luckily the team leader is free straight away. They want to discuss the agency’s policies on maternity leave because one of their staff members is having a baby. I go through the relevant information and process with them, and let my manager know what advice I’ve given.
3.00 PM
I finish up the other enquiries from my inbox. Before finishing the day, I respond to any non-urgent emails from team leaders.
4.30 PM
I make notes of any updates and make my to-do list for the following day. Then I say goodbye to my team online, thankful for another busy and productive day.